Privacy Policy

Privacy Policy

Introduction

Welcome to https://mis-sold-a-car-on-finance-2.dreamdwellings.net (hereinafter referred to as “Mis-sold A Car On Finance,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, websites, apps, or services linked from our site, as they have their own privacy policies governing user data.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using Our Services: When you access and utilize our applications and services, we collect and process your personal data to provide and improve these services.
  2. Visiting Our Websites: Every time you visit our websites, we may gather information about your device, browsing behavior, and location for analytics and personalization purposes.
  3. Communications: We may reach out to you via email, calls, or SMS for newsletters, promotional offers, customer support, or updates related to our services.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to create and manage your user account, such as name, username, and password.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Savings, investment, and loan-related data if you choose to provide it or use our financial services.
  • Purchase Information: Items you buy from us, order history, and preferences.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types for analytics and personalization.
  • Location Data: Your geographical location, which we may collect to provide location-based services or content.
  • Feedback: Responses to customer satisfaction surveys, feedback forms, or reviews you submit.
  • Social Media Information: If you choose to log in or share content through social media platforms, we may receive data from these accounts.
  • Product Information: Details about products you express interest in or purchase from us.

We obtain this data through direct user input, tracking technologies (like cookies), and information shared by third parties.

Cookies

Mis-sold A Car On Finance uses cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionalities.
  • Preference Cookies: Remember your preferences, such as language settings or theme choices.
  • Analytics Cookies: Track site usage and performance to improve our services and content.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the retention period expires or when data is no longer needed for these purposes, we securely delete or anonymize it.

Security Measures

Mis-sold A Car On Finance implements robust security measures to protect your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access, rectification, or erasure of your data
  • Restriction or objection to the processing of your data
  • Data portability
  • Right not to be subject to automated decision-making or profiling

To exercise these rights or if you have any data-related queries, please contact our privacy team at [email protected] or through postal mail at the address provided below.

Changes to Policy

Mis-sold A Car On Finance reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website, and the changes will become effective immediately upon posting.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to us via:

  • Email: [email protected]
  • Postal Mail: [Privacy Team Address] (Please note that we may request proof of identity before assisting with your request.)